Play safe

Responsible gambling: tools & South African support

Gambling should be entertainment, never a way to make money or escape stress. If it stops being fun, help is free, confidential and available 24/7 in South Africa.

Need to talk to someone now? The National Responsible Gambling Programme (NRGP) toll-free helpline: 0800 006 008. You can also SMS 076 675 0710 to request a call back. It's free and confidential.

Set your limits before you play

  • Deposit & loss limits — decide a budget you can afford to lose and stick to it. Most casinos let you set daily/weekly limits.
  • Time limits — set a session timer; take regular breaks.
  • Never chase losses — trying to win back money is the fastest route to bigger losses.
  • Don't gamble on credit — only ever play with money you already have.
  • Self-exclusion — you can ask an operator to block your account for a set period, and the NRGP runs a self-exclusion programme.

Warning signs to watch for

It may be time to step back if you: spend more than you planned; borrow money or sell things to gamble; lie about how much you gamble; feel anxious, irritable or low when not playing; or chase losses. Recognising these early makes them far easier to address.

Free support in South Africa

ServiceContact
National Responsible Gambling Programme helpline0800 006 008 (toll-free, 24/7)
NRGP call-back by SMSSMS 076 675 0710
SADAG (mental health support)0800 567 567

If you or someone else is in immediate danger, contact your local emergency services.

A healthy mindset: treat any money you gamble as the cost of entertainment — like a movie ticket — not an investment. Winning is a bonus, not a plan.